Privacy Policy
1. Purpose and scope
Livstid Second Hand & Remake (LSH) commits to protecting your privacy in accordance with applicable data protection laws. In this privacy policy, the term "you", refers to you as a customer, visitor to our platform, or other relevant third party, e.g. as a contact person for a company or an organization with which we do business, collaborate with, and/or have similar exchanges.
We adhere to the Six Principals as outlined by the The General Data Protection Regulation (GDPR) and stated below:
a) Lawfulness, fairness and transparency
b) Limitation of processing to legitimate purposes
c) Data minimization
d) Accuracy
e) Limitation on time period of storage
f) Integrity and confidentiality
The purpose of this privacy policy is to explain how we collect and use your personal information and how you can exercise your rights.
2. Where do we collect your personal information from?
We may collect personal information from you when you make a purchase on our website, communicate with us by post, e-mail or telephone, become part of our (LSH) Community by creating an account for our membership service,, utilize our ‘Donations’ services, sign up to receive our newsletters, or request information from us via our contact services or Social media accounts.
We may also automatically collect technical and usage information about your equipment, browsing practices and patterns when you visit our website. We collect this personal information using cookies, server logs and other similar technology.
3. What information do we collect?
The categories of personal information about you that we may collect, store and use include:
general information and contact information, e.g. name, social security number, telephone number, e-mail address, physical address and other contact information,
social media account which we may use for the purposes of contacting you directly for marketing purposes or collaboration purposes,
financial information, e.g. bank details, credit details
marketing and communication tasks, e.g. your settings for receiving advertising from us and our third parties, account information in our LSH Community membership service, correspondence information when you contact customer service either via our website or social media account, and other communication / subscription settings,
technical data, e.g. IP address, your login details, browser type and version, time zone and location, types and versions of browser plugin, operating system and platform and other technology in the devices you use to access our website and
usage data, e.g. information about how you use our website and about your purchasing history.
4. How do we use your personal information?
We may use your personal information to:
Respond to your questions and/or requests
administer and fulfill our contractual and legal obligations to you or the company you represent;
meet our legal obligations and reporting requirements, e.g. accounting rules and declarations to tax authorities as well as other supervisory authorities,
establish, exercise or defend our legal rights.
The processing of your personal data that is not based on a legal or contractual requirement will be based on our legitimate interests in order to:
provide you with advertisements and other publications (by post or by e-mail) regarding our business that we believe may be of interest to you, such as general information and newsletters,
statistical usage data to study how visitors use our site and to improve our site as well
manage our daily business needs.
We will only use your personal information for the purposes for which we have collected it, unless we reasonably believe that we must use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for a purpose unrelated to such purpose, we will inform you and explain the legal basis that allows us to do so.
5. To whom can we disclose your personal information?
to the extent we are required to do so by applicable law,
in connection with any legal proceedings or future legal proceedings and
for the purpose of establishing, exercising or defending our legal rights.
In addition to what is set out in this privacy policy, we will not disclose your personal information to third parties.
6. How do we store your personal information?
Personal data that we collect may be stored and processed and we will take all reasonable technical, organizational and legal measures to ensure that your personal data is processed securely, with an adequate level of protection compared to the level of protection offered in the European Economic Area.
7. How long do we store your personal information?
We will only store your personal data for as long as is necessary for us to be able to achieve the purpose for which they were collected.
In order to determine the appropriate storage period for personal data, we take into account the amount, nature and sensitivity of the personal data, the potential risk of damage in the event of unauthorized use or disclosure of your personal data, and the purposes for which we process your personal data.
8. Your Rights
8.1 Right of access to your data:
At any time you can instruct us to give you a copy of the personal information we have about you. Providing you with this information is generally free of charge.
8.2. Correction, deletion and objections
You have the right to request that we correct any incorrect information we have about you, request that we delete information that is no longer necessary for the purpose for which it was collected and / or object to our processing of your personal data. However, certain legal obligations may prevent us from deleting certain information immediately.
8.3. Withdrawing your consent
If we process some of your personal information based on your consent, you can withdraw your consent at any time.
8.4. Withdrawal from advertising
You can instruct us not to process your personal data for marketing purposes. When/if you give us your consent to use your personal data for marketing purposes, we will give you the opportunity to waive the use of your personal data for marketing purposes. If you have signed up for our membership service, you can log into your user account on our website at any time, instructing us not to use your personal information for marketing purposes. If you have not signed up for a membership, but have signed up via our website to receive for our newsletters, you may at any time instruct us to not use your personal information for marketing purposes, via email.
8.5 Make complaints
You can lodge a complaint with a competent supervisory authority at any time if you believe that we have processed your personal data in violation of applicable data protection laws (GDPR).
9. Cookies
We use cookies and similar technology on our website www.livstidsecondhand.com. Further information about the cookies we use can be found in our Cookie policy.
10. Third Party Websites
Our website contains links to other websites which are not covered by this privacy policy. We are not responsible for privacy policies on such third party websites.
12. Policy changes
We review this Privacy Policy regularly and we may update it from time to time by posting a new version on our website. You should check this page from time to time to ensure that you are up to date with the changes.
This privacy policy was last updated on 2023-06-15.
13. Contact
If you have any questions or requests regarding this privacy policy or our processing of your personal data, please contact us:
By email: info@livstidsecondhand.com